Service and pricing
Everyone can report a case and use our standard documentation for free. Members get routine casework included with their subscription. Non-members can buy those same services one at a time. Expert witness and court work is chargeable to everyone, at a reduced rate for members.
Placeholder pricing. These prices are not finalised and may change before launch — they are shown for illustration only. Final pricing will be confirmed here once the service goes live.
Membership
£5/month
or £55 a year — one month free
Routine casework included, subject to reasonable-use limits.
Membership protects you from the day you join.
Member rates and included casework apply to incidents that happen after your membership starts. If something has already happened to you, you are very welcome to report it and we will help — but it will be charged at the pay-as-you-go rates below, even if you join today.
Free for everyone
Guidance, education and standard documentation
Know-your-rights guides, template wording and Patient Protect documentation for police stops, employers, landlords and venues.
Submit an incident report
Tell us what happened. Reports are logged and categorised for the Patient Protect evidence base.
Updates on the outcome of a reported case
We keep you informed on what happened with the case you reported.
Submitting a report does not automatically include individual case advice or representation.
Routine casework
Included with your subscription. Non-members can purchase these individually.
| Service | Member | Non-member |
|---|---|---|
| Initial case review and response | Included | £75 |
| Extended case review, including documents | Included | £150 |
| Follow-up advice after a new development | Included | £60 |
| Review and improvement of your draft letter | Included | £60 |
| Bespoke letter to an organisation | Included | £125 |
| Complex representation letter | Included | £225 |
| Contacting a third party on your behalf | Included | £125 |
| Remote attendance at a meeting (up to 60 minutes) | Included | £250 |
| Additional meeting time | Included | £100 per hour |
| Case document and evidence bundle preparation | Included | £175 |
| Ongoing case support and case management | Included | £300 per month |
Routine casework is subject to reasonable-use limits. Cases involving unusually extensive work are quoted separately.
Additional professional services
Charged separately to everyone. Members receive a reduced rate.
| Service | Member | Non-member |
|---|---|---|
| Detailed expert case opinion or advisory report | £450 | £600 |
| Formal expert witness report | £650 | £850 |
| Conference with your solicitor (up to 60 minutes) | £200 | £275 |
| Court or tribunal preparation meeting | £200 | £275 |
| Remote court or tribunal attendance (half day) | £650 | £850 |
| In-person court or tribunal attendance (half day) | £900 | £1,150 |
| In-person court or tribunal attendance (full day) | £1,400 | £1,750 |
| Attendance at a formal employment, housing or safeguarding hearing | £500 | £700 |
| Attending an HR or disciplinary meeting | £200 | £275 |
| Service | Member | Non-member |
|---|---|---|
| Urgent work — moved ahead of our other cases | Standard fee +25% | Standard fee +35% |
| Travel time | £50 per hour | £65 per hour |
| Travel, accommodation and other expenses | Charged at cost | Charged at cost |
Court and expert witness fees are starting prices. We issue a final quote after reviewing the case, evidence bundle, hearing length and travel requirements.