Cookie policy

Essential cookies and storage

We use strictly necessary cookies and browser storage to keep you signed in, to keep your session secure, and to remember which stage of a form you have reached. These cannot be switched off without breaking the service, and they do not require consent.

Referral links

If you reach us through a link shared by a clinic or another organisation we work with, we store a short code for that organisation and a random reference on your device for up to 90 days, so we can record who introduced you if you go on to create an account. It contains nothing about you, nothing about your health, and it is not shared with anyone else or used to track you across other websites. You can clear it at any time by clearing your browser data, and it makes no difference to the price you pay or the support you receive.

Payment provider

When you pay, our payment provider sets its own cookies to process the transaction and prevent fraud. These are set on the provider's checkout, not on our pages.

Analytics and marketing

We do not currently set analytics, advertising or tracking cookies. If that changes we will ask for your consent first and update this page.

Managing cookies

You can clear or block cookies in your browser settings. Blocking essential cookies will stop you from signing in. Questions can go to alex@patientprotect.co.uk.